"I am using your Topic Books with my Nursery and Reception classes and find them excellent, they are user friendly and a brilliant time-saver and aid to planning."

Gill Buttle
Foundation Stage Co-ordinator
Gorse Hill Primary School, Worcester
Early Learning Goals

Early Learning Goals

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Delivery
We aim to process all orders within 2-7 working days, providing the goods are in stock. Delivery within the UK will be made by Royal Mail second-class post. Delivery for European and Worldwide orders may take longer. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.

Payment and credit
Except where the customer has a credit account, orders must be accompanied by payment in full. Everything Early Years may set and vary credit limits for any account and may refuse to supply any order which causes the account to exceed the current credit limit. Everything Early Years may also withhold supplies if the customer is in breach of these terms and conditions or fails to make any payment by the due date.

Cancellation
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.

Returns and Refund Policy
We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less any postage costs.

We will exchange or refund your money on any purchases with which you are not wholly satisfied, within 30 days of purchase, on the condition that the item in question remains as new.

Exempt from this returns policy are, Alphabet Cards, all Photograph and Discussion packs and the Ideas Bank.

Please note that all goods are returned at your own cost, and that we recommend the use of a registered postal service for your protection. On receipt of the goods in a saleable condition, we will give you a full credit.

Should you wish to make a return, please contact either by calling us on 01908 642111, or emailing info@everythingearlyyears.co.uk. You should have your invoice number to hand. You will be given a return authorisation word or code, which you must include with the returned goods.

Items received by download
With Internet downloads you have added benefits of immediate delivery and immediate use and no postal or courier delays. This changed nature of product and delivery means that we do not offer refunds or exchanges because there is no physical product to return.

There is NO REFUND if the item is received by a successful download. If you have a download problem or need help viewing or using our products, we'll help you as much as possible.

Once you have successfully received the download we ask that you do not reproduce, transmit, make available, adapt, modify, link to, forward, distribute, disseminate, sell, publish, sublicense, or do any other act of copyright on each individual item you purchased.

Linking to our sites
At Everything Early Years we welcome other sites to link to us, but ask that you read and comply with the following guidelines. Please be aware that due to the nature of this website, addresses are subject to change. It is therefore not advisable to link deep within the site. If you would like to use the logo as a button, please contact info@everythingearlyyears.co.uk who will supply you with one, subject to the conditions below. We reserve the right to remove any links that are in breach of our terms and conditions, within 30 days, and take any additional action we deem necessary and appropriate.

A site or service that links to the Everything Early Years site:
  • Must not misrepresent its relationship with Everything Early Years or present false information about them;
  • Must not be a site or service that infringes any intellectual property or other right of any person or that otherwise does not comply with all relevant laws and regulations;
  • Must not be a site or service that contains content that could be construed as distasteful or offensive;
  • May not remove, distort or otherwise alter the size or appearance of the logo;
  • Must not in any way imply that Everything Early Years is endorsing it or its products or services.
Privacy Policy
Our privacy policy is simple.

We respect your privacy.
We will not forward your details to any other company.
We will not sell any of your details to any other company.
Any information you give us will be treated as confidential.

Changes
Everything Early Years reserves the right to make changes and amend its terms and conditions from time to time.

Questions or Suggestions
If you have any questions or suggestions, we look forward to hearing from you. Please contact us at info@everythingearlyyears.co.uk, or for more urgent matters please call 01908 642111.
© 2019 Everything Early Years terms & conditions